TIME OUT x MUSEUM OF ILLUSIONS LONDON – 30% CONSOLATION OFFER TERMS & CONDITIONS
1. Offer Details
Museum of Illusions London ("the Museum") is offering eligible recipients a thirty percent (30%) discount on admission tickets purchased through a dedicated promotional booking link ("Offer").
The Offer is available only to individuals who entered the Time Out x Museum of Illusions London Prize Draw, opted in to receive marketing communications from Museum of Illusions London, and did not win a prize.
The discount applies to all admission ticket types available through the promotional booking link, excluding gift cards.
2. Offer Period
The Offer may be redeemed for bookings made up to and including 1 September 2026 ("Offer Period").
Bookings made after 1 September 2026 will not be eligible for the discount.
Discounted tickets purchased during the Offer Period may be used for visits taking place on or before 1 September 2026, subject to availability.
Tickets for visit dates after 1 September 2026 are excluded from the Offer and will not qualify for the discount.
3. Eligibility
The Offer is available only to eligible Prize Draw entrants who receive the promotional email containing the dedicated booking link.
The Offer is limited to one recipient per email address.
The Museum reserves the right to verify eligibility and to refuse redemption where it reasonably believes the Offer is being misused or used contrary to these Terms.
4. Redemption
The Offer may only be redeemed by booking through the dedicated promotional link provided by the Museum.
The discount will be automatically applied to eligible ticket purchases made through that link.
The Offer cannot be applied retrospectively to existing or completed bookings.
All bookings remain subject to availability at the time of purchase.
5. Exclusions
The Offer does not apply to:
- Gift cards;
- Previous purchases;
- Third-party ticketing platforms;
- Any products or services not expressly included in the promotional booking link.
The Offer cannot be combined with any other discount, promotion, voucher, promotional code, group rate, or special offer unless expressly stated otherwise by the Museum.
6. Restrictions
The Offer is personal to the recipient and is non-transferable.
The Offer may not be copied, reproduced, sold, exchanged, or otherwise distributed for commercial purposes.
The Offer has no cash value and cannot be exchanged for cash, credit, or any alternative benefit.
7. Changes and Cancellation
The Museum reserves the right to amend, suspend, withdraw, or cancel the Offer at any time where reasonably necessary, including in circumstances involving technical issues, fraud, misuse, administrative error, or events beyond its reasonable control.
8. Liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.
Subject to the foregoing, the Museum shall not be liable for any indirect, consequential, or special loss arising from participation in or use of the Offer.
9. Data Protection
Any personal data processed in connection with the Offer will be handled in accordance with applicable data protection legislation and the Museum's Privacy Policy.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Promoter
MUSEUM OF ILLUSIONS LONDON LTD
Company Number: 16464435
Registered Office:
6 - 17 Tottenham Court Road, Ground, First And Second Floors, London, England, W1T 1BJ